Privacy Policy
A legal disclaimer
Welcome to Country Root ("we," "our," or "us"). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make purchases on our website.
1. Information We Collect
We may collect and store the following types of information:
-
Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details.
-
Health Information (if applicable): Information related to health preferences or product selections relevant to your purchases.
-
Account Information: Username and password when registering an account.
-
Transactional Data: Details of products purchased, order history, and interactions with customer support.
-
Device and Usage Data: IP address, browser type, and site analytics to improve user experience.
2. How We Use Your Information
We use collected data to:
-
Process orders and provide customer support.
-
Improve website functionality and personalize user experience.
-
Send promotional offers and product recommendations (with your consent).
-
Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal information. We may share data with:
-
Service Providers: Payment processors, shipping carriers, and customer support services.
-
Legal Authorities: When required by law or necessary to protect our rights.
4. Security of Your Information
We implement security measures to protect your data, including encryption and secure payment processing. While we strive to protect your information, no online system is 100% secure, and we encourage users to take precautions when sharing sensitive data.
5. Your Rights & Choices
You have the right to:
-
Access, update, or delete your personal information.
-
Opt out of marketing communications at any time.
-
Request details about how your data is used.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences in your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing information.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of our site signifies your acceptance of the updated terms.
9. Contact Us
If you have questions or concerns about our Privacy Policy, please contact us at: info@countryroot.co.za